Privacy Policy:

 

Introduction
Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. Therefore, we are committed to respecting the privacy of the personal information we collect.


Collection of personal information

We collect the following information:

  • Last Name
  • First Name
  • Postal Address
  • Postal Code
  • Email
  • Phone / fax number

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as described in the next section, cookies and / or logs to gather information about you.


Forms and interactivity:

Your personal information is collected by means of a form, namely:

  • Website registration form
  • Order form

We use the collected information for the following purposes:

  • Tracking the order
  • Informations / promotional offers

Your information is also collected through the interactivity that may be established between you and our website as follows:

    We use the collected information for the following purposes:

    • Comments
    • Correspondence
    • Information or for promotional offers

    Log files and cookies

    We collect certain information through log files and cookies. This is mainly the following information:

    • IP address
    • Operating system
    • Visited pages and queries
    • Time and day of connection

     

    The use of such files allows us to:

    • Improved service and personalized welcome
    • Order tracking
    • Statistics

    Right of opposition and withdrawal

    We are committed to offering you the right to oppose and opt out of your personal information.
    The right of opposition is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

    The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

    To exercise these rights, you can contact us:
    Postal address: 5-3101, Boul. Mgr-Gauthier, Québec (Québec)  G1E 2V9 Canada
    Email: boutique@caneve.ca
    Phone: +1 418 558-9044
    Website section: https://caneve.ca/contact


    Permission to access

    We are committed to recognizing a right of access and rectification to those concerned wishing to consult, modify or delete information concerning them. The exercise of this right will be done by:
    To exercise these rights, you can contact us:
    Postal Address: 5-3101, Boul. Mgr-Gauthier, Québec (Québec)  G1E 2V9 Canada
    Email: boutique@caneve.ca
    Phone: +1 418 558-9044
    Website section: https://caneve.ca/my-account/


    Security

    The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
    To ensure the security of your personal information, we use the following measures:

    • SSL (Secure Sockets Layer)
    • Protocol Access Management – Authorized Person
    • Access management – Concerned Person
    • Computer backup
    • Login / password

    We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.

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