Privacy policy
Introduction
With the development of new communication tools, we need to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
We collect the following information:
- Last name
- First name
- Company’s name
- Mailing address
- Postal code
- Email address
- Telephone / fax number
The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.
Forms and interactivity:
Your information is also collected through the interactivity that may be established between you and our Web site, in the following ways:
Your personal information is collected via the following forms:
- Contact form
- Order form
We use the information collected for the following purposes:
- Order follow-up
- Information / promotional offers
- Comments
- Correspondence
- Information or promotional offers
Log files and cookies
We collect certain information through log files and cookies. This mainly concerns the following information:
- IP address
- Operating system
- Visited pages and queries
- Time and day of connection
The use of such files allows us to:
- Improved service and personalized welcome
- Order follow-up
- Statistics
Right of objection and withdrawal
We are committed to offering you the right to object to and withdraw your personal information.
The right of opposition is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.
To exercise these rights, please contact us:
Mailing address : 5-3101, Boul. Mgr-Gauthier, Quebec (Quebec) G1E 2V9 Canada
email: boutique@caneve.ca
Telephone : +1 418 558-9044
Website section: https://caneve.ca/contact
Right of access
We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or even delete the information concerning them.
This right may be exercised by:
Mailing address : 5-3101, Boul. Mgr-Gauthier, Quebec (Quebec) G1E 2V9 Canada
email: boutique@caneve.ca
Telephone : +1 418 558-9044
Website section: https://caneve.ca/contact
Security
The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- SSL protocol (Secure Sockets Layer)
- Access management – authorized person
- Access management – person concerned
- Computer backup
- Username / password
We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.
