Terms
Prices are in Canadian dollars
We accept payment by STRIPE or PAYPAL:
These proven methods are easy and very safe. Depending on your choice, at the end of the order process, you will leave the Caneve website and go directly to the secure STRIPE or PAYPAL sites where you can pay by logging into your account or pay directly with your credit card. The system will then confirm your order.
Exchange or return policy:
If you are not satisfied with your purchase, you have 15 days following receipt of your goods to contact us and request a refund or exchange. Our response time is normally less than 24 hours. Please note that shipping costs will be charged to the customer.
We will refund products that are unopened, undamaged and, if applicable, still in their original packaging.
Belts will be refunded only if the webbing is returned intact, without having been cut, i.e. at its full length of 48 or 58 inches.
Please note that sales on socks as well as on health and beauty products are final and therefore non-refundable.
International customers :
If you are buying from outside Canada, certain conditions may apply.
Delivery times may vary. We will do our best to ship your purchase as quickly as possible. However, once the package has left our store, it is out of our control. If time is a factor, contact us to arrange expedited shipping.
You may be required to pay import fees by the customs authorities in your country. This is out of our hands, and we’re not in a position to say what these costs will be.
