Terms:

Prices are in Canadian dollars

We accept payments by STRIPE or PAYPAL :

These proven methods are easy and safe. Depending on your choice, at the end of the checkout process, you will leave Caneve’s web site and you will be redirected to STRIPE or PAYPAL secured site where you will be able to pay, either directly with a credit card or by logging in to your account. The system will them confirm your order.

Return or exchange policy:

If you are not satisfied with your purchase, you have 15 days after receiving your order to contact us and ask for a refund or an exchange. We answer usually under 24 hours. Please note that return shipping fees will be at the client’s charge.
We refund products that are unopened and undamaged and, if applicable still in the original packaging.
Belts will be reimbursed only if the webbing is returned intact, without having been cut, so it has to be at its full length of 48 or 58 inches
Please note that sales on beauty and skin care products are final, therefore not refundable.

International customers:

If you buy from outside Canada, certain conditions may apply.
Delivery time may vary. We will do our best to ship your order as fast as we can. But as soon as the package has left our warehouse, it becomes beyond our control. If time is a factor, please contact us to make an arrangement for a faster shipping method.
It is possible that your country’s customs will make you pay importation fees. This does not depend on us and we are unable to know how much these fees will be.

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